Tech Mahindra Job Recruitment: Customer Support/Merchant Support Associate (Voice/Semi Voice Process – Day Shifts)
Company: Tech Mahindra
Salary: 2.5-3.5 Lacs P.A.
Job Type: Full Time, Permanent
Education: Any Graduation
Experience: 0 – 2 years
Interview Timings: 22nd September – 1st October, 9:30 AM – 1:30 PM
Interview Venue: Tech Mahindra Info City Gate no 2 – Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081.
Contact Person: HR Khasim (9398964535)
Company Overview: Tech Mahindra is a renowned leader in the BPO industry, committed to providing top-notch customer support services. We are looking for dynamic individuals to join our team as Customer Support/Merchant Support Associates in a day shift role.
- Role: Customer Support/Merchant Support Associate
- Industry: BPO
- Employment Type: Full Time, Permanent
- Work Location: Hi-tech City (Work from Office)
- Working Days: 6 Days a Week (Rotational Week Off)
- Shift: Day Shifts Only
- Salary: 2.5-3.5 Lacs P.A.
Roles & Responsibilities:
- Handle customer & merchant calls.
- Manage calls related to queries, surveys, and feedback.
- Handle inquiries and service calls.
- Resolve customer queries via email and calls.
- Provide effective solutions to customer problems.
- Excellent Communication Skills in English & Hindi (Hindi is Mandatory).
- Freshers with good communication in English & Hindi can apply.
- Voice/Semi Voice/Telecalling/Customer Service experience is an advantage.
- Willingness to work from the office.
- Good typing skills and basic computer knowledge.
- Immediate joiners are preferred.
- One-way cab facility (based on shifts).
- Domestic Voice Process
- BPO Voice
- Voice Process
- Inbound Voice Process
- Customer Service
- BPO Customer Service
- Domestic Voice
- Domestic BPO
- Domestic Process