Technical Support Engineer Opportunity at Salesforce in Hyderabad: Apply Now for a Career in Customer Success!
Job Title: Associate Technical Support Engineer
Location: India – Hyderabad (Office – Based)
Job Type: Full Time (Remote Type)
Posted: 2 Days Ago
Job Requisition ID: JR213419
About Futureforce University Recruiting:
At Futureforce University Recruiting, we are dedicated to attracting, retaining, and nurturing talent. Our interns and new graduates work on impactful projects, shaping the future of our company. With global offices, our recruits collaborate on a global scale, benefiting from job shadowing, mentorship programs, and talent development courses.
Job Category: Customer Success
About Salesforce:
Salesforce is the Customer Company, leading in AI, Data, and CRM. We help businesses across industries connect with customers in innovative ways. We empower our employees to become Trailblazers, charting new paths and making a positive impact on the world.
Technical Support Engineer Role:
CSG Support – Futureforce
Salesforce, the world’s #1 CRM, disrupts industries with cloud computing, a pay-as-you-go model, and corporate philanthropy. Join us to grow your career with incredible opportunities. Together, with our Ohana (family), we aim to improve the world.
About Futureforce:
Futureforce offers a collaborative, innovative, and fun work environment, perfect for college students looking to experience Salesforce.
Customer Success Group:
- Role: Technical Support Engineer
- Location: Hyderabad
- Work Timings: 24/7 Shifts
Responsibilities:
- Assist customers in resolving custom code, integration, and implementation issues with Salesforce products.
- Maintain technical expertise in specific areas of product functionality.
- Demonstrate analytical and problem-solving skills.
- Provide feature explanations and Salesforce coding best practices.
- Manage customer expectations and enhance satisfaction.
- Participate in job-related training activities.
Required Qualifications/Skills:
- Strong Verbal and Written Communication
- Super Badges in Salesforce Administrator/Developer, etc.
- Proficiency in HTML, XML, API, SQL
- Knowledge of C, C++, Java, RDBMS, and OOPS concepts
- Ability to communicate technical concepts clearly
- Familiarity with Internet technologies (firewalls, web servers, etc.)
- BE/B.Tech degree with minimum 70% academic scores in Computer Science or related branches
- Willingness to work flexible shifts
We are currently hiring for the CSG Support FTE role for the batch of 2023, considering B.Tech CS and Circuit Branches. Apply now to be part of our dynamic team and help shape the future of Salesforce!
Please apply for a maximum of 3 roles within 12 months to avoid duplicating efforts.
Salesforce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.