Reference Data Specialist – Team Member at JPMorgan Chase & Co.

JPMorgan Chase & Co. is looking for a Reference Data Specialist to join our team in Bengaluru, India. This is a full-time, evening shift position.


  • Set up client records on the system, maintain work log, and investigate exceptions.
  • Add and update client information in respective functional applications/global systems and mainframes.
  • Manage the workflow of BAU, handling requests made to the Static Team from CSOs, Implementation Team, and Internal Departments.
  • Ensure work is processed within established timeframes and meets targets.
  • Interact with Lines of Business and Internal clients via telephone or email.
  • Respond to queries received via mailbox and resolve any client issue on priority.
  • Work on various BAU projects and ensure timely completion.
  • Identify ways to improve current work practices.
  • Escalate and refer all concerns or non-routine situations to supervisors and managers.


  • Strong English written and verbal communication skills.
  • 0-1 years of experience in a bank operations environment.
  • Knowledge of cash and trade products is an added advantage.
  • Analytical skills and attention to detail.
  • Highly organized and deadline oriented.
  • High level of client centricity, sound communication, and solution orientation.
  • Excellent PC skills, proficient with MS Office suite of products, particularly MS Excel.
  • Excellent written and verbal communications, as well as interpersonal skills.
  • Assertiveness to ask questions and pursue open issues until resolution in a positive and professional manner.
  • Ability to adapt to a very fast pace and changing environment.
  • Ability to work within a global team environment, spanning several regions, and time zones.
  • Willingness to work in WHEM Shift (7:30 PM to 4:30 AM).


  • Competitive salary and benefits package.
  • Opportunity to work for a global financial leader.
  • Chance to make a real impact on the company and our clients.
  • Collaborative and supportive work environment.

Apply Here

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